If you have a NEW cough and or a high temperature (above 37.8 degrees) you must self isolate for 7 days. If your clinic appointment with us is within your 7 day isolation period, please call us to rebook. For safety, please do not attend your appointment at the clinic, you will not be treated if you have these symptoms and you will be rebooked. Visit NHS 111 for more information and advice.
Plan to be at the clinic for the whole day.
Essential things to bring:
- Your prescribed medicines or inhalers
- Stick-on sanitary towels
- Extra underwear
- Slippers, nightshirt and dressing gown
Can I bring someone along with me?
You will need someone to take you home after treatment.
To protect clients and staff and to comply with infection control measures we are restricting the number of client companions/escorts allowed into our clinics. Clients can only bring someone with them to the clinic if the following applies:
- The client is less than 18 years of age
- The client needs to be accompanied because they are confined (such as prison or mental health hospital)
- The client needs support for a physical condition or is a vulnerable adult requiring help with decision-making
- The client requires treatment for a fetal anomaly and the clinic is able to provide a private room
If the client does not fall into any of the above categories, their escorts may drop them off and pick them up but cannot enter the clinic. The client will be asked to advise their escort of the likely pick-up time and request their escort to stay local to the clinic. (Advice from 19.07.21)
If you are under 18
A female adult of your choice can stay with you throughout your treatment and you need an adult (aged 18 or over) to take you home when it is finished - if this is difficult for you, please tell the clinic at the earliest opportunity so that your treatment can be provided safely.
You will have a BPAS support person with you throughout treatment. We will also keep your own support person up to date with your progress if you wish and you can rejoin them as quickly as possible if you prefer. More information for under 16s.
Arriving at the clinic for your treatment
Once you have checked in with the receptionist, your name and date of birth will be checked and you will be asked to go into a waiting room. A nurse will collect you and ask if you would like your support person to accompany you through this stage. The nurse will make sure that all your paperwork is complete and accurate. Your medical history will be confirmed.
Your nurse will ask you to:
- use the toilet
- undress and put on a gown or the nightshirt you brought with you.
She will then show you where to store your belongings.
What about my support person during my treatment?
If you are under the age of 16 a female support person can stay with you if you wish, right up until you go into theatre when you will usually be asleep. You will have a BPAS support person with you throughout your treatment.
As with all our clients, we will also keep your own support person up-to-date with your progress if you wish and you will be reunited with them as quickly as possible.
Things to make you more comfortable at treatment
You could bring:
- A nightdress (must be short sleeved with a scoop neck) or a long, baggy t-shirt to wear during treatment. Or you could use one of our cotton operating gowns
- Slippers or suitable non-slip footwear
- A dressing gown
Glasses and contact lenses
Ask your nurse or the anaesthetist if you want to keep your soft contact lenses in for short procedures. You can keep your glasses on until the last moment.
False or loose teeth could interfere with the anaesthetist's oral equipment. If you have dentures please discuss this with the anaesthetist.
Jewellery, make-up and nail polish
You do not need to remove your nail polish or false nails – but you will need to remove:
- All jewellery and decorative piercings (including tongue piercings). If you can’t remove it then we will cover it with tape to prevent accidental damage to your skin.
- All make-up.