Coronavirus (COVID-19) essential information
You will have the option of wearing a mask at all times in the clinic. If you do not have a mask and would like one, then we will provide you with one.
For safety, please do not attend your in person appointment at the clinic if:
- You have symptoms of COVID
- Or you have been advised to isolate.
If your face-to-face appointment with us is within your isolation period or you are symptomatic of COVID, please call us to rebook.
Plan to be at the clinic for the whole day.
Essential things to bring:
- Your prescribed medicines or inhalers
- Stick-on sanitary towels
- Extra underwear
- Slippers, nightshirt and dressing gown
Can I bring someone along with me?
You will need someone to take you home after treatment.
Clients can bring one person with them to the clinic. They will be allowed into the waiting area with you but due to the size of some of our clinics they may not be able to stay with you. Please be aware that at some point during your time with us we will want to see you alone.
(Advice from 01.07.22)
If you are under 18
A female adult of your choice can stay with you throughout your treatment and you need an adult (aged 18 or over) to take you home when it is finished - if this is difficult for you, please tell the clinic at the earliest opportunity so that your treatment can be provided safely.
You will have a BPAS support person with you throughout treatment. We will also keep your own support person up to date with your progress if you wish and you can rejoin them as quickly as possible if you prefer. More information for under 16s.
Arriving at the clinic for your treatment
Once you have checked in with the receptionist, your name and date of birth will be checked and you will be asked to go into a waiting room. A nurse will collect you and ask if you would like your support person to accompany you through this stage. The nurse will make sure that all your paperwork is complete and accurate. Your medical history will be confirmed.
Your nurse will ask you to:
- use the toilet
- undress and put on a gown or the nightshirt you brought with you.
She will then show you where to store your belongings.
What about my support person during my treatment?
If you are under the age of 16 a female support person can stay with you if you wish, right up until you go into theatre when you will usually be asleep. You will have a BPAS support person with you throughout your treatment.
As with all our clients, we will also keep your own support person up-to-date with your progress if you wish and you will be reunited with them as quickly as possible.
Things to make you more comfortable at treatment
You could bring:
- A nightdress (must be short sleeved with a scoop neck) or a long, baggy t-shirt to wear during treatment. Or you could use one of our cotton operating gowns
- Slippers or suitable non-slip footwear
- A dressing gown
Glasses and contact lenses
Ask your nurse or the anaesthetist if you want to keep your soft contact lenses in for short procedures. You can keep your glasses on until the last moment.
False or loose teeth could interfere with the anaesthetist's oral equipment. If you have dentures please discuss this with the anaesthetist.
Jewellery, make-up and nail polish
You do not need to remove your nail polish or false nails – but you will need to remove:
- All jewellery and decorative piercings (including tongue piercings). If you can’t remove it then we will cover it with tape to prevent accidental damage to your skin.
- All make-up.