Absolutely amazing, extremely supportive and I couldn't have been better prepared for the situation I was in. Extremely satisfied and greatful for the ladies that took the time to help me through a time in my life that was hard and I can't thank BPAS enough.
Absolutely nothing I felt supported and not judged in the slightest the midwife was the most wonderful person I've ever spoken too and she made me feel at ease and I felt completely comfortable speaking with her it's hard to get good care these days but Bpas really were phenomenal. From start to finish the whole process was the best care I've ever received.
All the treatment was very well and They already told me everything every experience and they listened to me very well and answered my all questions. So I'm fully satisfied and happy That my treatment goes well. I'm feeling better now.
All staff I spoke to on the phone were wonderful. Listened and cared for me throughout . Couldn't have done any better. I didn't get the ladies name but when I was in total agony last Friday she stayed on the phone with me for over an hour helping me with everything she was amazing. And all the counselling staff too. Thank you from the bottom of my heart to you all. Couldn't have done this and got through it without you there.
The whole experience was great usually I have severe anxiety going to new places but all staff made me feel comfortable and safe and always kept me updated and explained everything very well.
All the staff/nurses over the phone and in person go above and beyond to make you feel safe and cared for. It makes you comfortable enough to ask questions. I love the work you guys do and I think it’s slept on by the rest of the country. Thankyou so so so much.
All my questions where answered fully and I was given enough time to talk things over before I made my final decision and the delivery of the home pill was so fast so I wasn't left waiting also came in a packaging very discreet.
A very easy and quick process. I got an appointment very quickly over the phone and even managed to change it to the time and date I wanted with ease. The midwife on the phone was amazing. Made me feel super calm and safe, she was lovely! When collecting medication everyone was kind and I didn’t feel judged. Really really happy with the service and treatment I was provided with.
The service was amazing and so helpful. Staff were very transparent with everything which helped with decision making.
Everything was perfectly done. The process was well explained and very understandable.
I was so concerned about the appointment to begin with, and the lady who I spoke with was so kind, caring and definitely compassionate. She made me feel at ease the whole time and I never felt judged in the slightest. Despite it being a tough situation, she made me feel really comfortable and did not judge me at all. She was amazing and it was so beneficial for me to be able to have this appointment with someone as kind as her.
Amazing experience. Felt genuinely cared for by the staff and was made to be put at ease considering the circumstances. I was so scared about the entire procedure and was given nothing but support and comfort. Would recommend BPAS to anyone, 10/10.
All aspects of treatment were 100% amazing, the staff who called were lovely, compassionate and non judgemental which helped so much.
Amazing support and so understanding. I'm so grateful you were here for me when i needed this service.
Everything was perfect, I feel so grateful to have been able to access amazing support. Thank you.
98% of women reported that they were either 'extremely likely' or 'likely' to recommend us to friends and family if they needed similar treatment.
(April 2024 to March 2025, Patient Feedback Survey data).