In Autumn 2017 we won The Charity Times’ National Charity of the Year, and at the start of 2018 we were 2nd runner up for 2018 the British Journal of Midwifery Charity of the Year. We have an impressive reputation for the standard of our client care but we couldn’t achieve such greatness without our staff.
BPAS is an equal opportunity employer that offers competitive salaries and benefits for all qualified applicants, regardless of gender, race, age, sexuality, or disability.
So do you think you might be up to the challenge?
The Operations Department delivers services (consultations, medical assessments, treatment and aftercare) via our national network of Clinics. Working in our clinics is unpredictable, fast-paced and exciting because no two days are the same. Staff may have a clear plan for the day, they may know exactly what they need to achieve and how to do it ….. Then everything is thrown into the air because something else takes top priority. Working in operations is both challenging and hugely rewarding. It suits people who enjoy working to clear objectives, including capacity and budgets, and who are versatile and adaptable. We need people who can think on their feet and are not fazed if their careful planning is side lined because of more pressing concerns. There are a huge variety of job roles necessary to provide our services – which includes Doctors, Nurses, Midwives, Operating Department Practitioners, Managers and Administrators.
Our Booking & Information Centre is home to over 70 colleagues, including Appointment Advisors, Quality Coaches, Team Managers and Administration Support. It is the first point of contact for clients and BIC staff take pride in delivering an excellent service. It handles over 6,500 calls per week from clients and healthcare professionals who call for general information or to book an appointment and works extremely closely with the NHS service to support their patients in a timely and efficient manner.
The team are experts in their field and with the client at the centre of each interaction; they endeavour to deliver an exceptional experience for every client requiring support and guidance.
BPAS Clinical staff have a wealth of knowledge and experience in delivering safe, effective and empathetic care. BPAS has a robust training program to support and develop its staff, who are also supported by a team of clinical specialists.
In HR, we put our own people at the heart of everything we do. Why? Because BPAS employees live and breathe our values, and make it happen for our clients. So it’s only right that our HR and training teams are the best of the best at recruiting, retaining and rewarding.
We do everything from helping our clinics to develop their workforce, and nurture our managers into the leaders of tomorrow. Our team comprises specialists dedicated to recruitment, learning and development, policy advice and guidance, internal communications, staff engagement forums, and rewards and benefits.
The Estates & Property Services Department oversees the day to day management of BPAS’ leasehold and freehold property portfolio. The department deals with clinic maintenance of and ensures that key support contracts are in place to allow every clinic to function effectively.
The Estates & Property Services team frequently interact with Clinic Managers, Landlords, Solicitors, Property Managers, Contract Managers, contractors and BPAS departments to ensure that all property related matters are dealt with promptly and professionally.
The department plays a key role in the acquisition of new premises and project manages the fit-out work required to establish a new clinic. It ensures that essential clinical equipment is ordered and in place at new clinical units - so it is operational from day one.
BPAS not only occupies clinical premises but has office premises at Stratford upon-Avon (Head Office) and London. We also utilise warehouse premises to stock and store essential clinic equipment.
BPAS occupies around 73 clinics throughout the UK. A number of our clinics are located within multi-let buildings including: Office Premises, Medical centres, Hospital’s and GP surgeries.
BPAS couldn't run properly without the right technology in place to support it, and the IT team ensure that everything works exactly as it should. We often work with external partners who supply some of our systems; using in-house technical skills and knowledge of the organisation to work with our internal customers to deliver effective solutions.
IT manages the systems necessary to operate effectively and fulfil our charitable aims. This includes hardware such as desktops, laptops, printers, fixed line and mobile phones, networks, telephone systems, security systems, servers, storage and hosting.
We support many critical systems which are accessible 24 hours a day, 7 days a week. These include our unified communication platform, finance and accounting systems, HR and payroll, booking and invoicing as well as many more systems at sites throughout the UK.
We actively look to the future by recommending, installing and supporting key infrastructure enabling us to meet the needs of our clients now and in years to come.
Marketing British Pregnancy Advisory Service (BPAS) is like no other marketing job you’ve ever experienced. We are the UKs leading abortion care provider - a charity with a modest budget for B2C and B2B promotional activity. It’s tricky to promote our brand to women who don’t aspire to use our service, never want a repeat purchase and most probably won’t ever choose to tell their friends about us. Despite this we are successful in promoting our services within a complex and unusual marketplace. It is important to protect our market share so that we may maintain the high quality of our services and invest in our advocacy and information campaigns. The abortion debate is polarising; whilst a significant number of advertisers and suppliers refuse to work with us, many others welcome us and are truly supportive.