Once you have checked in with the receptionist, your name and date of birth will be checked and you will be asked to go into a waiting room. A nurse will collect you and ask if you would like your support person to accompany you through this stage. The nurse will make sure that all your paperwork is complete and accurate. Your medical history will be confirmed.
You will be told this when you make the booking – it depends on whether you are having your consultation and treatment on the same day. Actual timescales will depend on the type of appointment that is booked.
To protect clients and staff and to comply with infection control measures we are restricting the number of client companions/escorts allowed into our clinics. Clients can only bring someone with them to the clinic if the following applies:
If the client does not fall into any of the above categories, their escorts may drop them off and pick them up but cannot enter the clinic. The client will be asked to advise their escort of the likely pick-up time and request their escort to stay local to the clinic. (Advice from 19.07.21)
Remember to bring:
A female adult of your choice can stay with you throughout your treatment and you need an adult (aged 18 or over) to take you home when it is finished - if this is difficult for you, please tell the clinic at the earliest opportunity so that your treatment can be provided safely.
You will have a BPAS support person with you throughout treatment. We will also keep your own support person up to date with your progress if you wish and you can rejoin them as quickly as possible if you prefer. More information for under 16s.